Privacy Policy

Your privacy is important to us at ShopStarter LLC and its affiliates and subsidiaries (collectively "ShopStarter," "we," "us," or "our"), and we are committed to safeguarding, preserving, and respecting your privacy rights. This online privacy statement (the "Statement" or "Policy") describes how we collect, use, disclose, and secure the personal information we gather about you through our website, our applications, and when you interact with us as a customer or otherwise (collectively, the "Services").

For purposes of this Statement, personal information means data that classifies as personal information, personal data, personally identifiable information, or similar terms under applicable data privacy and security laws and regulations. It does not include data excluded or exempted from those laws and regulations, including aggregated, anonymized, or de-identified data.

1. You Consent to This Statement

You should read this Statement carefully so that you understand our privacy practices. By accessing, browsing, downloading, or otherwise using the Services, you confirm that you have read, understood, and agreed with this Statement. If you do not agree to this Statement, you may not use the Services.

This Statement applies regardless of how the Services are accessed and will cover any technologies or devices by which we make the Services available to you.

We may provide you with additional privacy notices where we believe it is appropriate to do so. It is important that you read this Statement together with any other privacy notice or terms we may provide on specific occasions, so that you are fully aware of how and why we are using your data.

If you have any questions or concerns about our personal information policies or practices, you can contact us using the methods described in the "Contact Us" section below.

2. What Types of Information Do We Collect?

We collect information you voluntarily provide directly to us, information that we collect automatically when you interact with the Services, and information collected from third parties. The categories of personal information that we collect and the purposes for which we collect that information are described below.

Categories of Personal Information We Collect

• Contact Information includes name, address, email address, and phone number. We collect this information when you provide it directly to us such as booking a demo, creating an account, or otherwise filling out a form on the Site.
• Account Information includes name, email address, username, and password. We collect this information when you provide it directly to us for account creation and management, advertising and marketing, analytics and research, customer service, and website security and maintenance.
• Text Message Opt-In Information includes your opt-in consent to receive marketing messages from us through SMS or similar means. We do not share this information with third parties for their marketing purposes.
• Payment Information includes name, address, phone number, and debit or credit card information. We use third-party payment processors to handle your payments, which are required by contract to take steps to safeguard your information.
• Customer Data includes information about your auto repair shop customers that you upload or sync through our Services, such as customer names, vehicle information, service history, and contact details. This data is processed on your behalf to provide our marketing automation services.
• Analytics Information We collect certain analytics information automatically as you navigate our Services. This includes cookies, tracking pixels, tags, or similar tools, which may collect information about your device, geolocation, and interactions with the Services.

Other Ways We May Collect, Use, or Share the Information

• Service Providers. We use service providers to perform various functions on our behalf. Such service providers will be under contractual obligations to safeguard your personal information and only process it in accordance with our instructions.
• Business Transactions. We reserve the right to share your personal information to third parties as part of any potential business or asset sale, merger, acquisition, investment, or similar type of transaction.
• For Legal Purposes. We reserve the right to cooperate with local, state, federal, and international officials in any investigation requiring either personal information or reports about lawful or unlawful user activity.
• To Provide the Services. We will use your personal information to provide the Services, to improve operations and offerings, and for security purposes. Please note that our Services may involve the use of artificial intelligence or machine learning tools.

3. How Do We Use "Cookies" and Other Tracking Technologies?

We may send one or more cookies to your computer or other device. We may also use other similar technologies such as tracking pixels, tags, or similar tools when you visit our Services. These technologies can collect data regarding your operating system, browser type, device type, screen resolution, IP address, and other technical information, as well as navigation events and session information as you interact with our Services.

What Are Cookies?

Cookies are small files created by websites, including our Services, that reside on your computer's hard drive and that store information about your use of a particular website. When you access our Services, we use cookies and other tracking technologies to:

• Recognize when you return to our Services
• Provide you with more personalized content that is most relevant to your interest areas
• Store information about your preferences
• Estimate our audience size and usage patterns

Managing Your Cookies

It may be possible to block cookies by changing your Internet browser settings to refuse all or some cookies. If you choose to block all cookies (including essential cookies), you may not be able to access all or parts of the Services.

Does the Site Respond to "Do Not Track" Signals?

At this time, our Site does not respond differently based on a user's Do Not Track signal.

4. Advertising and Marketing Choice

We respect your rights in how your personal information is used and shared. If at any time you would like to unsubscribe from receiving future emails, you can email us at [email protected] or follow the instructions at the bottom of each email, and we will promptly remove you from marketing correspondence. Please note, however, that we may still need to contact you regarding other matters related to your account or services.

5. How Long Is Your Personal Information Kept

We will retain your personal information until the personal information is no longer necessary to accomplish the purpose for which it was provided. We may retain your personal information for longer periods for specific purposes to the extent that we are obliged to do so in accordance with applicable laws and regulations, to protect you, other people, and us from fraud, abuse, and unauthorized access, as necessary to protect our legal rights, or for certain business requirements.

We will delete your personal information when it is no longer necessary for the purpose for which it was collected, or upon your request, subject to exceptions as discussed in this Statement or under applicable law, contract, or regulation.

6. Our Commitment to Data Security

The security of your personal information is important to us. We take various reasonable organizational, administrative, and technical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. If required by law to do so, we will notify you and/or the relevant supervisory authority in the event of a data breach.

However, we cannot and do not guarantee complete security, as it does not exist on the Internet.

7. Third Party Links

ShopStarter's Services may contain links to third-party websites. When we provide links, we do so only as a convenience and we are not responsible for any content of any third-party website or any links contained within. It is important to note that this Statement only applies to ShopStarter's Services. We are not responsible and assume no responsibility for any personal information collected, stored, or used by any third party as a result of you visiting third-party websites. We advise that you carefully read the privacy notice of any third-party websites you choose to visit.

8. Children's Privacy

Protecting the privacy of the very young is especially important. Our Services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. In the event that we learn that we have collected personal information from a child under age 13 without verification or parental consent, we will immediately delete that information. If you believe that we might have any information from or about a child under 13, please contact us using the information provided in the "Contact Us" section below.

9. Policy Changes

This Statement may change from time to time. If we need to change this Statement at some point in the future, we will post any changes on this page. If we make a significant or material change to this Statement we will notify you via email. You should check these terms when you use the Site. Your continued use of the Site constitutes acceptance of the most current version of this Statement.

10. Contact Us

If you have any questions about this Policy, please contact us:

• Email: [email protected]